Vicki Hartwell

Client Accounts Assistant

Portrait of Vicki Hartwell

Message from Vicki

“I support you at The Rock Counseling Group by verifying your insurance eligibility and benefits information through your insurance company. Once I have verified benefit details, I will email you an estimate of benefits so you will know what to expect as far as a copay or coinsurance amount before the day of your appointment.

I am happy to answer any billing or insurance related questions you may have, so please feel free to reach out to me. The best way to reach me during business hours is by email, and I will respectfully respond to you that same day.

Outside of work, I enjoy spending time with family and friends watching sports, Go Illini! Go Cubs! Go Bears! and playing Backgammon and Gin Rummy."